Software Reviews

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awork

Project Management Software

Founded

2012

Languages

English, German

Software Objective

awork is a project management tool that allows you to organise your projects easily and efficiently

Best suited for

Any sized business that wants to manage their team project management and get better visibility over different elements of your business

What does the software offer

CRM No
Automation Yes
Sales Engagement No
Social Media Integration No
Team Sharing Yes
Email Marketing No
Integrations Yes
Landing Pages No
Scheduling Yes
Reporting/Analytics Yes
Time Tracking Yes
Forms Yes
Project Management Yes
Notifications Yes

User Expertise

awork is your work management tool for happy collaboration. It is intuitive, friendly, and helps you coordinate all projects and resourcesm in one structured place.

awork combines project planning with the personal calendar of your team. You always know how busy your team is and recognise bottlenecks immediately. It combines visual task planning, kanban or list style arrangements, an intuitive timelineeveryone knows who is doing what and when the next deadline is. And time tracking is directly integrated with team organisation.

User level technical knowledge to set up

Basic

Accessibility / Customisation

Tips / Guidance, Customised view

Ease of Use for a beginner

Excellent

Customer Service

Live Chat Support, Email Support, Phone Support

Customer Service Notes

awork's customer service is excellent, and they will do their best to provide support. However, check what support you get on the package you purchase, as you may need to check how they will support you from the package you buy. There is an online chat function and email but try to work through the help centre first as often questions have already been asked and answered.

awork are looking to get you up and running quickly so their onboarding process is very structures, however, it is designed with the idea that the user understands project management already so if you feel like you get lost, check out the help information as that will give you a very good overview of how the system can be set up to work. There are also useful pop-ups that give you a snapshot of what the system can look like to inspire and guide you.

Training

Online, Webinars, Documentation, Videos

Data Migration

Ability to Import, Ability to Export, Integrations

Data Management

The options for data flow are what makes awork very useable. From kanban boards, planners, timeline and calendar views, there are a lot of options to make the data work hard for you. The one element that works brilliantly is the calendar sync, and I hope other project management tools take now. awork have a dual sync so you can see your work in both awork and calendar, updating across both. This is very helpful for time tracking client work, or managing your project priorities.

Does it offer a free trial?

Yes

Does it have an App?

AndroidApple

Keywords

Project Management, Tasks, Planner, Automation, Templates, Customer Service, Customer Support, Time Tracking, Business, Integrations, Workflow, Projects, Autopilot, Teams

 

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